Questions about requesting a record

We assist with eligible vital, court, probate, driving, CORI, property, business, public and other records. The custodian and access rules determine availability.

No. Massachusetts Record Request is a private document retrieval service. You may be able to request records directly from the custodian at lower cost.

We can help locate the likely local or state source and review the requirements for an eligible certified copy.

We can help identify the specific divorce document needed, such as a Judgment of Divorce Nisi or Certificate of Divorce Absolute, and request an available copy.

Eligible requests may include wills, estate documents, Letters of Authority and other available Probate and Family Court records. Restricted material may not be released.

Certified or attested copies can be requested when the custodian offers them and the request is eligible.

We can assist attorneys with permitted document retrieval and coordination, subject to any required authorization.

We can coordinate apostille or other authentication for eligible records when appropriate for their intended country of use.

International shipping may be available when requested and appropriate. Destination requirements and available delivery options must be confirmed.

Processing times depend on the custodian, the record and the requirements. We do not promise fixed turnaround times.

The issuing office may require identification or evidence of eligibility. Requirements vary by record and requester.

Only where the applicable rules permit it. A relationship, signed authorization or other authority may be needed.

We will explain the known obstacle and available next steps. Any fees, cancellation conditions and treatment of unsuccessful requests must be confirmed in the service terms before payment.