MASSACHUSETTS RECORD REQUEST
How Massachusetts Record Retrieval Works
A considered process, from identifying the document to coordinating delivery.
From request to delivery
- 01
Submit the record request
Tell us the record type, purpose and information you already have.
- 02
Staff reviews the source
We identify the probable custodian and the likely record format.
- 03
Requirements and cost
We confirm the requirements and service cost before retrieval proceeds.
- 04
Authorization and identification
Supply the required authorization or identification through the approved process.
- 05
Custodian submission
The permitted request is submitted to the appropriate custodian.
- 06
Document review
Retrieved documents are reviewed against the accepted request.
- 07
Apostille or authentication
If ordered and appropriate, authentication is coordinated for the destination country.
- 08
Delivery
Documents are delivered using the agreed available method.
Timing depends on the custodian.
Government offices and other custodians control record availability, access decisions and their own processing. We cannot guarantee a completion date. Missing information, restrictions, authentication and shipping can affect the overall timing.
LET’S FIND YOUR DOCUMENT
A clearer path to the record you need.
Start with the record type. Requirements are reviewed before retrieval.