What we can help retrieve
- State agency records
- City and town records
- Police department records subject to disclosure rules
- Boards and commissions
- Municipal departments and other public bodies
Information normally needed
- Government agency, city or town and department
- Date range
- Names or subjects involved
- An exact description of the records requested
- Preferred available format
How the process works
Identify the document and its intended use. We review the likely custodian, access requirements and service cost. After acceptance, payment and any required authorization, we coordinate the permitted retrieval process and available delivery method.
Read the full process ↗Potential restrictions
Some records are exempt, restricted or require redaction. An agency may have no responsive record or may require clarification. Please describe the records as specifically as possible.
Frequently asked questions
Can you obtain a certified copy?
We can help request a certified or attested copy when the custodian offers one and the request is eligible. Tell us the receiving organization’s requirements.
How long does retrieval take?
Timing depends on the custodian, record availability and any required identification or authorization. A requested deadline is not a guaranteed completion date.
What if I do not have every detail?
Provide what you know. Missing names, dates or reference numbers may require additional research or clarification before a request can proceed.
Official sources and related guides
For current custodian requirements or to request records directly: